Custom embroidery Singapore collage featuring Jellycat embroidery Singapore, personalised plushie embroidery, tote bag embroidery and embroidered gifts

Made to order

Premium Personalised Embroidery

Made in Singapore

  • Plushies
  • Apparel
  • Bags
  • Corporate Gifts
πŸ‡ΈπŸ‡¬ Made in Singapore β˜…β˜…β˜…β˜…β˜… 5-Star Service No Minimum Order Fast Turnaround Free Consultation

Testimonials

Kind words from customers

How it works

Reach out for a complimentary quote.

  1. Share your ideaSend your item, design idea, wording, colours, quantity, and deadline.
  2. Confirm the designReceive a layout suggestion and quotation before stitching begins.
  3. Collect or deliverYour finished embroidery is packed simply and beautifully.

FAQ

FAQs, terms & care guide

πŸ“¦ Ordering

Do you accept one-off orders?

Yes! Whether you're looking for a single personalised gift or a bulk corporate order, we're happy to help.

Is there a minimum order quantity?

No. We accept both individual and bulk orders.

How do I place an order?

Simply WhatsApp us with:

  • A photo of the item, if you're providing it
  • Your embroidery idea
  • Preferred size
  • Preferred thread colour

We'll provide a complimentary quotation before proceeding.

Can I bring my own item?

Absolutely! You can provide your own hoodie, tote bag, plushie, towel or other suitable fabric item for embroidery.

🧡 Embroidery

What items can you embroider?

Examples include:

  • Hoodies
  • T-shirts
  • Tote bags
  • Caps
  • Plushies, including Jellycat
  • Towels
  • Denim jackets
  • Corporate uniforms
  • Baby gifts
  • Canvas bags
Can you embroider photos or illustrations?

Yes. We specialise in:

  • Pet portraits
  • Line art portraits
  • Custom illustrations
  • Handwriting embroidery
Can I choose the thread colour?

Absolutely! We offer a wide range of thread colours and will recommend combinations that best suit your item.

Can I customise the font?

Yes! We have a variety of fonts available, including script, handwritten, modern and classic fonts.

Will I receive a design preview?

For custom artwork and personalised designs, we'll provide a digital mock-up where applicable before embroidery begins.

🧸 Plushie Embroidery

Do you embroider Jellycat plushies?

Yes! We specialise in personalising Jellycat plushies by embroidering names onto the ears.

Will embroidery damage my plushie?

No. We use appropriate stabilisers and embroidery techniques to minimise any impact on the plush while achieving a clean finish. Due to the handmade nature of embroidery, slight hoop marks or fabric impressions may occur temporarily and usually disappear over time.

⏱ Turnaround Time

How long does embroidery take?

Typical turnaround:

  • Personalised names: 3-5 business days
  • Custom artwork: 5-10 business days
  • Bulk orders: depends on quantity

Rush orders may be available upon request.

Do you offer urgent orders?

Yes, subject to our production schedule. Additional charges may apply.

🚚 Collection & Delivery

Do you offer delivery?

Yes. We offer local delivery within Singapore. Self-collection may also be arranged.

Do you ship overseas?

Yes! International shipping is available upon request.

πŸ’³ Payment

What payment methods do you accept?

We currently accept:

  • PayNow
  • Bank Transfer
Is a deposit required?

For custom embroidery orders, full payment or a deposit may be required before production begins.

🧼 Care Instructions

How should I wash embroidered items?

We recommend:

  • Cold wash
  • Gentle cycle
  • Turn garment inside out
  • Avoid bleach
  • Air dry where possible
Will the embroidery fade?

We use premium-quality embroidery threads designed to withstand regular washing while maintaining their colour and appearance with proper care.

❓ General Questions

Can I order just one item?

Yes! We welcome both single-item and bulk orders.

How much does embroidery cost?

Pricing depends on:

  • Design size
  • Stitch count
  • Complexity
  • Quantity
  • Item type

Contact us for a complimentary quotation.

πŸ“œ Terms & Disclaimer

What if there is a spelling mistake or design error?

Before embroidery begins, customers are responsible for carefully reviewing and approving all names, wording, dates, fonts, colours and design previews, where provided.

Once approval has been given and embroidery has commenced, changes cannot be made.

Do you offer refunds or exchanges?

As every item is custom-made, we do not offer refunds, returns or exchanges for:

  • Change of mind
  • Incorrect information provided by the customer
  • Approved spelling, font or design choices
  • Personalisation requests

If there is an error caused solely by Hoops & Threaded, for example, we embroider a different name than what was approved, please contact us within 7 days of receiving your order. We will review the issue and work with you on an appropriate solution.

Can embroidery look slightly different from the preview?

Yes. Embroidery is a handcrafted process, and slight variations in stitch direction, placement, colour appearance due to screen differences, and fabric texture are normal. These do not constitute defects.

What if I'm providing my own item?

While every care is taken during production, embroidery involves needles, hooping and machinery. By supplying your own garments or items, you acknowledge the small inherent risk involved. Hoops & Threaded will take all reasonable precautions but cannot be held liable for issues arising from pre-existing fabric defects, hidden weaknesses, or manufacturer faults.

Contact

Begin with a few details.

For the quickest quote, include your item, embroidery text or motif, quantity, preferred colours, and when you need it.

Get a Free Quote